Terms of Service

1. About CynegieHr

CynegieHr is an enterprise software platform designed to help organizations manage Human Resources, IT, and Finance operations in one unified system.

2. Eligibility and Account Registration

• You must be at least 18 years old to use the Services.
• You represent that you have the authority to bind your organization to these Terms if you are using CynegieHr on behalf of a company.
• You agree to provide accurate, current, and complete information during registration.
• You are responsible for maintaining the confidentiality of your login credentials.

CynegieHr reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

3. Scope of Services

CynegieHr provides tools that may include, but are not limited to:

• Employee records and HR management
• Payroll and benefits administration
• Leave, attendance, and performance management
• IT asset and access management
• Finance records, approvals, and reporting

Features may vary by subscription plan and may change over time.

4. Subscription, Fees, and Payments

• Certain features require a paid subscription.
• Fees, billing cycles, and payment terms will be disclosed at the point of purchase or in a separate agreement.
• All fees are non-refundable unless otherwise stated in writing.
• CynegieHr may suspend services for overdue payments.

Taxes, levies, or government charges are the responsibility of the customer unless otherwise required by law.

5. Acceptable Use Policy

You agree not to:

• Use the Services for unlawful or fraudulent purposes
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to systems or data
• Interfere with platform performance or security
• Reverse engineer, copy, or resell the Services without authorization
• Violate applicable employment, data protection, or financial laws

CynegieHr may investigate violations and take appropriate action, including suspension or termination.

6. Customer Data and Responsibilities

• Customers retain ownership of all data uploaded to the platform ("Customer Data").
• Customers are responsible for the legality, accuracy, and compliance of Customer Data.
• CynegieHr acts as a data processor for employee data and a data controller for its own business data.

Customers must ensure they have appropriate consent or legal authority to process employee and third-party data.

7. Data Protection and Privacy

CynegieHr processes personal data in accordance with its Privacy Policy, which forms part of these Terms.

We implement reasonable security measures but do not guarantee absolute security.

8. Intellectual Property Rights

• CynegieHr retains all rights, title, and interest in the platform, software, branding, and documentation.
• These Terms grant you a limited, non-exclusive, non-transferable license to use the Services.
• You may not copy, modify, distribute, or create derivative works without written consent.

9. Third-Party Services and Integrations

CynegieHr may integrate with third-party services (e.g., payment processors, cloud services).

• CynegieHr is not responsible for third-party services.
• Use of third-party services is governed by their own terms and policies.

10. Service Availability and Modifications

• Services are provided on an "as-is" and "as-available" basis.
• CynegieHr does not guarantee uninterrupted or error-free operation.
• We may modify, suspend, or discontinue features at any time.

11. Termination and Suspension

CynegieHr may suspend or terminate access:

• For violation of these Terms
• For non-payment
• For security or legal reasons
• At the customer’s request

Upon termination:

• Access to the Services will cease
• Customer Data may be deleted after a reasonable period unless legally required to retain it

12. Limitation of Liability

To the maximum extent permitted by law:

• CynegieHr shall not be liable for indirect, incidental, or consequential damages
• Total liability shall not exceed the fees paid by the customer in the preceding 12 months

CynegieHr is not responsible for employment decisions, payroll errors caused by customer input, or regulatory compliance failures by customers.

13. Indemnification

You agree to indemnify and hold harmless CynegieHr from claims, damages, or losses arising from:

• Misuse of the Services
• Violation of laws or regulations
• Breach of these Terms
• Inaccurate or unlawful Customer Data

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Nigeria.

Any disputes shall be subject to the exclusive jurisdiction of Nigerian courts.

15. Force Majeure

CynegieHr shall not be liable for failure or delay caused by events beyond reasonable control, including natural disasters, strikes, power failures, or government actions.

16. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted with a revised effective date. Continued use of the Services constitutes acceptance of the updated Terms.

17. Contact Information

For questions or concerns regarding these Terms, contact:

18. Entire Agreement

These Terms, together with the Privacy Policy and any applicable service agreements, constitute the entire agreement between you and CynegieHr regarding the use of the Services.