Privacy Policy

1. Who We Are

• Company Name: CynegieHr
• Business Description: HR solution system for managing HR, IT, and Finance in one unified platform
• Address: Dolphin Estate, Ikoyi, Lagos, Nigeria
• Phone: +234(0)803-385-6126
• Email: admin@cynegiehr.com

2. Scope of This Privacy Policy

This Privacy Policy covers:

• Personal data collected through our website and web applications
• Personal data processed on behalf of organizations using CynegieHr
• Communications with CynegieHr via email, phone, or other channels

This policy does not apply to third-party websites or services linked to or integrated with the Platform, which are governed by their own privacy policies.

3. Information We Collect

We collect different categories of personal data depending on how you interact with CynegieHr.

3.1 Information You Provide Directly

This includes information you voluntarily provide when you:

• Create an account
• Use the Platform
• Contact us or request support
• Subscribe to updates or marketing communications

Examples include:

• Full name
• Email address
• Phone number
• Job title and company name
• Login credentials
• Billing and payment-related information
• Support requests and correspondence

3.2 Employee and Workforce Data (Processed on Behalf of Clients)

When organizations use CynegieHr, they may upload or generate personal data relating to their employees, contractors, or applicants, such as:

• Identification details
• Employment records
• Payroll and compensation data
• Attendance and performance data
• Leave, benefits, and disciplinary records
• IT access and asset assignment data

CynegieHr processes this data strictly according to the instructions of the customer (the data controller).

3.3 Automatically Collected Information

When you access our Platform, we may automatically collect:

• IP address
• Device type and operating system
• Browser type and version
• Log files and access times
• Usage data and interaction patterns

This information helps us improve performance, security, and user experience.

3.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Maintain session integrity
• Remember user preferences
• Analyze platform usage
• Improve functionality

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Platform.

4. Legal Basis for Processing Personal Data

We process personal data based on one or more of the following legal grounds:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Consent (where required)

5. How We Use Your Information

CynegieHr uses personal data to:

• Provide, operate, and maintain the Platform
• Manage user accounts and authentication
• Process HR, IT, and Finance operations
• Communicate with users and customers
• Respond to inquiries and provide support
• Improve features, functionality, and security
• Comply with legal and regulatory obligations
• Prevent fraud, misuse, or unauthorized access

6. Sharing and Disclosure of Information

We do not sell personal data. We may share personal information in the following circumstances:

6.1 Service Providers

We may share data with trusted third-party service providers who support our operations, such as:

• Cloud hosting providers
• Payment processors
• Email and communication services
• Analytics and monitoring tools

These providers are contractually obligated to protect personal data and use it only for authorized purposes.

6.2 Legal and Regulatory Requirements

We may disclose personal data if required to do so by law, regulation, court order, or governmental authority.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of the transaction, subject to applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, and regulatory requirements
• Resolve disputes and enforce agreements

Employee data processed on behalf of clients is retained according to contractual agreements and client instructions.

8. Data Security

CynegieHr implements appropriate technical and organizational measures to protect personal data, including:

• Access controls and authentication
• Data encryption where appropriate
• Secure hosting environments
• Regular monitoring and security updates

Despite our efforts, no system can be guaranteed to be 100% secure. Users are encouraged to protect their login credentials and notify us of any suspected security issues.

9. Your Data Protection Rights

Depending on applicable data protection laws, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent (where applicable)

Requests relating to employee data should be directed to the relevant employer, as CynegieHr acts as a data processor.

10. International Data Transfers

Personal data may be processed or stored outside your country of residence. Where such transfers occur, CynegieHr ensures appropriate safeguards are in place to protect personal data in accordance with applicable laws.

11. Children’s Privacy

CynegieHr is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

12. Third-Party Integrations

The Platform may integrate with third-party applications or services. CynegieHr is not responsible for the privacy practices of these third parties. Users are encouraged to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Continued use of the Platform constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or data protection practices, please contact us:

• CynegieHr
• Dolphin Estate, Ikoyi, Lagos, Nigeria
• Phone: +234(0)803-385-6126
• Email: admin@cynegiehr.com

15. Disclaimer

This Privacy Policy is provided for transparency and informational purposes and does not constitute legal advice. Organizations are encouraged to seek independent legal counsel to ensure compliance with applicable data protection laws.